![resound app issues resound app issues](http://i0.wp.com/limpingchicken.com/wp-content/uploads/2015/07/Smart-App-Pic-3.jpg)
I repeat, these are all NEW daily problems. In addition, although my iPhone instantly “finds” my hearing aids every morning, the app doesn’t connect with them very often, leaving me to depend on the more limited controls of the iPhone. I’ve had to “accept” the terms of the consent agreement almost every day, and on half those days I got the message “Ooops, something went wrong.
Resound app issues update#
I guess I’ll just have to wait until tomorrow and HOPE that things will be different!!!Įver since I downloaded the latest update maybe 2 weeks ago, after having extremely few problems for the past full year, my experience with app has been all downhill. Once again, after several problem-free days, my iPhone found and connected to my hearing aids, but my Smart3D app simply wasn’t up to the challenge! So I can use the phone to select either All Around or Restaurant, but I have no way to choose the Speech Clarity profile contained within either of those two, and it is the Speech Clarity profile that makes it worth HAVING these hearing aids! So, another half hour wasted, disconnecting and reconnecting the hearing aids, shutting and restarting my phone, deleting and reinstalling the 3D app, and repeating those things just in a different sequence. And if I switch modes using the app, why do I have to listen to the number of beeps to tell me the mode I’m in? Geniuses are rarely tidy, but perhaps dig a little deeper and discover some game-changing approaches to making a serious product even more user friendly. I have three modes currently programmed and I have to listen to beeps to know which mode I’m on. Might I make a suggestion- instead of beeps and tones, use a voice prompt instead.
![resound app issues resound app issues](https://img.youtube.com/vi/p7Vq1h12Ojg/mqdefault.jpg)
I can live with the app being flaky for the most part since I can always push the buttons on the hearing aids to change modes. The devices themselves are working well- which is the main objective - hence the 3 stars. When it does work, it seems to be ok but obviously questionable. The watch app repeatedly will not connect through the iPhone app saying “device not found”. Now I have a “1” notification on the app icon and an “!” on the My ReSound tab that won’t go away. Had to unpair (forget this device) and re-pair through the Accessibility settings. Within the first 4 hours the left hearing aid would no longer switch modes and could not be found by the phone. I am less than 8 hours into my very first hearing aid experience and I bought into the ReSound system for its supposed integrated platform (made for iPhone). My audiologist can even adjust hearing aids remotely when I can’t get in to see him! Overall this app has been such a great tool for me when I do the hearing aid pairing correctly to the the phone, otherwise I can have weird issues and connection problems with it. Thanks to this app, I also found my hearing aids once when I thought I completely lost them. I love the ability to create “favorite” programs on my own, and have them geotagged so my hearing aids automatically switch to my favorite program. This app is so fantastic because it allows me to control my hearing aids more discretely than touching the hearing aids themselves.
Resound app issues Bluetooth#
It turns out that the pairing isn’t complete when I just see the hearing aids start to show up on the screen, that’s just the start of the pairing process, so Mfi/hearing aid pairing is not like regular Bluetooth connections on my phone. I looked in the User Guide to my hearing aids though and when I followed the instruction for pairing (two minute pair) to the phone, I never have problems. If I pair the hearing aids to my phone too quickly, then the pairing isn’t strong enough for the phone to stream reliably or connect/work correctly with this app. My app works great unless I don’t let the phone have enough time to pair to the hearing aids.